Senior Claims Service Consultant
About the job
The Senior Claims Service Consultant (Third Party Settlements) job at Allianz is all about managing a portfolio of motor claims while ensuring exceptional customer service. This role is vital in maintaining strong relationships with internal and external stakeholders, making informed liability decisions, and leveraging technical expertise to assess claims effectively. The team thrives in a hybrid working environment, promoting collaboration and a culture of continuous learning.
You'll be responsible for
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Managing claims portfolio
Overseeing a portfolio of motor claims, ensuring timely and cost-effective management of third-party repairs and demands.🌟
Ensuring customer service excellence
Maintaining a high standard of customer service while building professional relationships with stakeholders.📞
Communicating with stakeholders
Continuously communicating with internal and external stakeholders to report on claim progress and developments.Key criteria
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Minimum two years of insurance experience
Demonstrated experience in the insurance industry is essential.View
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Knowledge of Australian Road Rules
Understanding of road legislation impacts claims management.View
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Claims management process experience
Experience handling various general insurance claims.View
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