Senior Claims Service Consultant
About the job
The Senior Claims Service Consultant position at Allianz is all about managing motor claims and ensuring exceptional customer service. This role is vital in building professional relationships and maintaining high standards while navigating the complexities of claims management. The team thrives in an inclusive environment that promotes collaboration, continuous learning, and a commitment to making a positive impact.
You'll be responsible for
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Managing motor claims
Managing a portfolio of motor claims, including third party repairs/demands in a timely and cost-effective manner.🌟
Ensuring customer service
Ensuring a high standard of customer service is maintained with internal and external customers while building professional relationships.📞
Communicating with stakeholders
Continuous communication with internal and external stakeholders to report on claim progress and developments.Key criteria
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Minimum two years of insurance experience
Demonstrated experience in insurance roles is essential.View
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Knowledge of Australian Road Rules
Understanding of legislation impacting claims management is crucial.View
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Claims management process experience
Experience handling various general insurance claims is required.View
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