About the job
The job is about enabling frontline colleagues to excel in customer service through effective change communications support. This position plays a crucial role in transforming Business and Private Banking by simplifying complex information and enhancing colleague experiences. The team values collaboration and innovation, working together to foster a culture of customer obsession.
You'll be responsible for
🤝
Partnering with key stakeholders
Strategising, developing, and executing communications for transformative projects.📅
Developing and implementing communications plans
Supporting the effective delivery of key strategic and change initiatives to all impacted colleagues.📢
Delivering ongoing communications and education programs
Improving engagement and nurturing positive culture change within the organization.Key criteria
🗣️
8+ years of communications experience
Proven background in strategic communications and consulting.View
🎨
Multimedia content development
Experience creating engaging content across various platforms.View
🤝
Strong stakeholder management skills
Ability to build relationships and drive strategic results.View
View more