Senior Coordinator, Integrity and Appeals
About the job
The Senior Coordinator, Integrity and Appeals is a full-time, continuing job based at the Melbourne CBD campus. This position is crucial for managing and administering integrity and appeals processes for courses and programs at the College of Design and Social Context. The team values collaboration and proactive engagement with stakeholders to achieve sustainable outcomes aligned with the Collegeās strategic directions.
You'll be responsible for
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Managing integrity and appeals processes
Overseeing all activities and processes relating to integrity and appeals for courses and programs offered by the College, ensuring compliance with University policies.š¤
Collaborating with stakeholders
Working collaboratively and proactively with key stakeholders to achieve strategically aligned and sustainable outcomes.š
Leading service delivery improvements
Playing a key role in supporting service delivery improvements in line with the Collegeās strategic directions.Key criteria
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Experience in academic services
Proven experience coordinating academic services in tertiary education.View
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Leadership experience
Demonstrated experience leading and motivating teams for high performance.View
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Customer service skills
Ability to deliver high-quality service based on stakeholder needs.View
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