About the job
Fever is on a mission to democratize access to culture and entertainment through cutting-edge technology and a data-driven approach. As a part of the Marketing & Growth team, you will play a vital role in driving visibility and engagement while helping millions discover unforgettable experiences. The team thrives on collaboration, creativity, and strategy, ensuring a dynamic and impactful work environment.
You'll be responsible for
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Managing customer data activation
You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in-app messages).🔄
Refining multi-channel communications
You will continuously refine our multi-channel communications and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.📈
Defining customer lifecycle
You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.Key criteria
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Digital marketing and CRM experience
2-3 years of experience in digital marketing and CRM environments.View
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Salesforce Marketing Cloud knowledge
Experience working with Salesforce Marketing Cloud for CRM initiatives.View
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Email service provider experience
Familiarity with ESPs like Mailchimp or Sendgrid for campaign management.View
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