Queensland Government35 followers431 jobs

Senior Customer Service Manager

SeniorFull-timeHybridBeaudesert QLD 4285, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 4 months ago
Pending fitX of Y criteria met

About the job

This job is about supporting Housing and Homelessness Services to deliver essential housing solutions through Housing Service Centres. The work performed makes a significant impact on individuals' lives every day, showcasing the importance of this role. The team fosters a culture of communication, collaboration, and continuous improvement, ensuring that everyone works together towards common goals.

You'll be responsible for

No responsibilities listed

Key criteria

🏠

Leadership experience in service delivery

Proven experience leading teams in housing services.

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🤝

Customer-focused approach

Demonstrated ability to understand and meet customer needs.

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📜

Effective communication skills

Clear verbal and written communication for diverse audiences.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Leadership experience in service delivery
Proven experience leading teams in housing services.

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Customer-focused approach
Demonstrated ability to understand and meet customer needs.

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Effective communication skills
Clear verbal and written communication for diverse audiences.

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Class C driver's licence
Valid licence required for fieldwork responsibilities.

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Cultural competency
Understanding of issues impacting Aboriginal and Torres Strait Islander peoples.

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