Australian Financial Complaints Authority34 jobs

Senior Delivery Lead, Values Stream

SeniorFull-timeHybridSydney NSW, AustraliaProfessional servicesInformation technologyPosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Senior Delivery Lead at AFCA is a pivotal job focused on leading the end-to-end delivery of a major value stream within the Scams EDR program. This opportunity allows for significant impact in transforming how complaints are resolved for Australians, working collaboratively with diverse teams and stakeholders. AFCA values inclusivity and offers a supportive environment where every voice is heard, making it a fantastic place to grow and thrive.

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🛠️

Leading delivery

Lead end-to-end delivery of a critical value stream or program of work, ensuring alignment with strategic goals.
🗺️

Translating strategy

Translate strategy into executable roadmaps and measurable outcomes, guiding teams towards success.
💡

Championing customer-centric thinking

Champion customer-centric thinking and continuous improvement, fostering a culture of innovation and responsiveness.

Key criteria

🚀

Experience leading transformation programs

Proven experience leading large-scale, technology-enabled transformation programs.

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⚙️

Agile/Safe delivery expertise

Strong experience working in Agile/SAFe environments at scale.

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📊

Stakeholder influence skills

Demonstrated success influencing senior stakeholders and navigating complexity.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Experience leading transformation programs
Proven experience leading large-scale, technology-enabled transformation programs.

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Agile/Safe delivery expertise
Strong experience working in Agile/SAFe environments at scale.

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Stakeholder influence skills
Demonstrated success influencing senior stakeholders and navigating complexity.

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Commercial and risk management
Deep capability in managing commercial, risk, and dependency aspects.

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