Transport NSW3 followers130 jobs

Senior Demand Planning Analyst

SeniorFull-timeHybridMacquarie Park NSW 2113, AustraliaPosted 1 week agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

This job is all about embracing challenges and growing through them. You'll be part of a dynamic team that focuses on creating seamless operations for millions of customers. Collaboration and continuous improvement are at the heart of how we work, ensuring that everyone contributes to our mission of providing a safe and efficient transport system.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🔧

Providing end-user IT support

Diagnosing, resolving, and managing incidents and service requests while maintaining hardware, systems, and applications to ensure optimal performance.
🤝

Delivering excellent customer service

Collaborating with technical teams, stakeholders, and vendors to troubleshoot issues, communicate outcomes, and meet service level expectations.
📈

Contributing to continuous improvement

Supporting knowledge management, documenting processes, analysing incident trends, assisting with IT projects, and mentoring team members.

Key criteria

🖥️

Level 1 IT support experience

Hands-on experience in Level 1 IT support roles.

View

🔧

Troubleshooting skills

Proven ability to diagnose and resolve PC/LAN issues.

View

📂

Active Directory management

Experience managing user accounts through Active Directory.

View

View more

A meaningful career starts with a match

Apply on Transport NSW
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Level 1 IT support experience
Hands-on experience in Level 1 IT support roles.

View

Troubleshooting skills
Proven ability to diagnose and resolve PC/LAN issues.

View

Active Directory management
Experience managing user accounts through Active Directory.

View

ITIL principles knowledge
Understanding of IT service management within an ITIL framework.

View

Flexible work availability
Demonstrated reliability for varied hours and on-call support.

View

Similar jobs

View all
Optus
Optus
Senior Demand AnalystSA · Full-time
As a Senior Forecasting Analyst at Optus, you will play a crucial role in shaping a data-driven workforce strategy that enhances customer experiences. Your expertise in accurate forecasting and strategic workforce planning will directly impact the efficiency and success of various teams. Collaboration is key, as you will work closely with leaders and teams to optimize resources and support business goals.
The Reject Shop
The Reject Shop
Senior Analyst: Forecasting and Labor PlanningVIC · Full-time
The Senior Analyst – Forecasting & Labour Planning is a pivotal job that drives performance across our expanding store network. By turning data into actionable insights, you will play a crucial role in shaping our customer experience and operational efficiency. The team thrives on collaboration and innovation, making it an exciting environment for those who love retail and data.
hipages Group
hipages Group
Senior Financial Planning AnalystSydney, NSW · Full-time
The Senior FP&A Analyst at hipages plays a vital role in overseeing the financial planning and analysis function, ensuring the Group's commercial performance is accurately monitored and reported. This job offers a fantastic opportunity to make a real impact in a fast-paced tech environment, where collaboration and innovation thrive. The team values a supportive culture that encourages personal and career growth, making it a great place to develop your skills.
Aristocrat
Aristocrat
FP&A Senior Analyst – Group Planning & ReportingNorth Ryde, NSW · Full-time
The FP&A Senior Analyst – Group Planning & Reporting job at Aristocrat offers an exciting opportunity to make a significant impact within a leading entertainment company. This role is essential for driving high-quality financial reporting and analysis, supporting Executive Leadership in making informed decisions. The team thrives on collaboration and innovation, ensuring that every contribution helps deliver happiness to players worldwide.