The Trade Desk
DirectorFull-timeHybridSydney NSW, AustraliaPeople and cultureCustomer support operationsTechnical supportPosted 3 weeks ago
About the job
The Senior Director position at Datadog is an exciting opportunity to lead a dynamic Technical Support Engineering team that plays a crucial role in ensuring customer satisfaction and success. This job is all about fostering a collaborative culture while driving innovation and strategic initiatives that enhance the customer experience. Join a team that values creativity, mentorship, and continuous growth, all while making a significant impact on Datadog's global success.
You'll be responsible for
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Managing and mentoring
Managing, developing, and mentoring a team of Regional Directors across APJ, who in turn manage different levels of leadership and Technical Support Engineers.🚀
Driving innovation
Working closely with leaders across your reporting structure to oversee and drive innovation and initiatives across the team, focusing on customer experience.📈
Aligning with Global VP
Aligning with Global VP on department strategy and operating plan for the Global Support organization as we continue to scale our team globally.What we're looking for
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People management experience
Proven experience leading teams of 50+ across multiple locations.View fit
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Data-driven decision making
Ability to use data to inform client-centric strategies.View fit
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Cross-cultural collaboration
Experience working across diverse geographies in the APJ region.View fit
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