About the job
The Senior Solutions Consultant at Zip plays a crucial role in transforming how businesses utilize procurement systems. By leading onboarding and implementation for new customers, this job directly impacts customer satisfaction and success. Collaboration with product and engineering teams ensures that customer needs are met while driving innovation and value for all clients.
You'll be responsible for
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Leading onboarding for new customers
Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems.🔧
Implementing customer processes
Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch.📚
Conducting training sessions
Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip.Key criteria
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5+ years of finance procurement experience
Demonstrated experience implementing finance procurement tools.View
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Proven ERP implementation skills
Experience with tools like Microsoft D365, Oracle, or SAP.View
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Strong communication skills
Ability to effectively document and convey information.View
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