Queensland Government14 followers369 jobs

Senior IT Support Consultant

SeniorFull-timeHybridBrisbane QLD, AustraliaInformation technologyCustomer successIT supportPosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Senior IT Support Consultant position at CITEC is an exciting opportunity to lead Microsoft onboarding initiatives and manage Microsoft 365 tenants for Queensland Government agencies. This role is vital for ensuring effective system administration and customer support, contributing to the overall success of the team. Collaboration and knowledge sharing are key values within the team, fostering a supportive environment for professional growth.

You'll be responsible for

🚀

Leading customer onboarding projects

Overseeing the onboarding of customers, ensuring a smooth transition and implementation of services.
🛠️

Providing advanced system administration

Delivering expert system administration services and advice to customers, maintaining high service levels.
👩‍🏫

Mentoring technical specialists

Guiding and mentoring a team of technical specialists to enhance their skills and improve infrastructure management.

What we're looking for

💻

Technical experience in system administration

Demonstrated experience in enterprise system administration activities.

View fit

📈

Expertise in Microsoft E5 products

Knowledge of Windows Defender and Entra ID is essential.

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🔧

Experience with Active Directory

Proven skills in Group Policy Management and user management.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Technical experience in system administration
Demonstrated experience in enterprise system administration activities.

View

Expertise in Microsoft E5 products
Knowledge of Windows Defender and Entra ID is essential.

View

Experience with Active Directory
Proven skills in Group Policy Management and user management.

View

Scripting skills
Experience with PowerShell for automation and management tasks.

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ITSM/ITIL knowledge
Familiarity with change, incident, and problem management processes.

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