Queensland Government14 followers372 jobs

Senior IT Support Consultant

SeniorFull-timeHybridBrisbane QLD, AustraliaInformation technologyCustomer successIT supportPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Senior IT Support Consultant position at CITEC is a fantastic opportunity to lead Microsoft onboarding initiatives and manage Microsoft 365 tenants for Queensland Government agencies. This job plays a crucial role in enhancing customer experiences and driving improvements in IT infrastructure. The team values collaboration, knowledge sharing, and a commitment to excellence, making it a supportive environment for professional growth.

You'll be responsible for

🚀

Leading customer onboarding projects

Overseeing the onboarding of customers and new architecture solutions, ensuring a smooth transition and integration.
🛠️

Providing advanced system administration

Delivering expert system administration services and advice to customers, maintaining high service levels.
👩‍🏫

Mentoring technical specialists

Guiding and mentoring a team of technical specialists to enhance infrastructure and processes, fostering growth and improvement.

What we're looking for

💻

Technical experience in system administration

Demonstrated experience in enterprise system administration activities.

View fit

📈

Experience with Microsoft E5 products

Knowledge of Windows Defender and Entra ID is essential.

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🔧

Active Directory expertise

Proven experience with Group Policy Management in Active Directory.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Technical experience in system administration
Demonstrated experience in enterprise system administration activities.

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Experience with Microsoft E5 products
Knowledge of Windows Defender and Entra ID is essential.

View

Active Directory expertise
Proven experience with Group Policy Management in Active Directory.

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Scripting skills
Experience with PowerShell scripting is preferred.

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ITSM/ITIL knowledge
Experience in change, incident, and problem management using ITSM tools.

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