Queensland Government
Senior IT Support Consultant
SeniorFull-timeHybridBrisbane QLD, AustraliaInformation technologyCustomer successIT supportPosted 1 week ago
About the job
The Senior IT Support Consultant position at CITEC is a fantastic opportunity to lead Microsoft onboarding initiatives and manage Microsoft 365 tenants for Queensland Government agencies. This job plays a crucial role in enhancing customer experiences and driving improvements in IT infrastructure. The team values collaboration, knowledge sharing, and a commitment to excellence, making it a supportive environment for professional growth.
You'll be responsible for
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Leading customer onboarding projects
Overseeing the onboarding of customers and new architecture solutions, ensuring a smooth transition and integration.🛠️
Providing advanced system administration
Delivering expert system administration services and advice to customers, maintaining high service levels.👩🏫
Mentoring technical specialists
Guiding and mentoring a team of technical specialists to enhance infrastructure and processes, fostering growth and improvement.What we're looking for
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Technical experience in system administration
Demonstrated experience in enterprise system administration activities.View fit
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Experience with Microsoft E5 products
Knowledge of Windows Defender and Entra ID is essential.View fit
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Active Directory expertise
Proven experience with Group Policy Management in Active Directory.View fit
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