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SeniorFull-timeHybridSydney NSW, AustraliaFinanceCustomer service and supportLegalPosted 6 days ago
View your fit0 of 9 criteria met
About the job
The Senior Legal and Financial Resilience Specialist job at HSBC is all about making a significant impact on customers facing financial hardship. This role is crucial in guiding individuals through their financial challenges while ensuring compliance and best practices. The team thrives on collaboration, accountability, and continuous professional development, creating an inclusive environment where everyone can grow and succeed.
You'll be responsible for
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Supporting legal and administrative functions
To support the legal and administrative functions for secured and unsecured accounts by ensuring timely delivery of business support functions.📞
Corresponding with customers
Correspond with customers through litigation stages to support viable resolutions and maintain regular communications with stakeholders.🔍
Reviewing processes
Ongoing review of all current processes to enhance functionality and streamline operations where viable.What we're looking for
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Collections and banking services experience
Significant experience in collections and banking services is essential.View fit
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Knowledge of secured and unsecured products
Deep understanding of secured and unsecured financial products is required.View fit
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Stakeholder management skills
Strong ability to manage and influence stakeholders effectively.View fit
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