Senior Manager, Client Relationship
About the job
This job is about leading a high-performing team of Client Relationship Managers at MUFG Corporate Markets, where you will empower your team to deliver exceptional client service. Your leadership will play a pivotal role in managing client escalations, overseeing training, and building strategic relationships with clients and stakeholders. The team thrives in a collaborative and dynamic environment, committed to continuous improvement and delivering premium client outcomes.
You'll be responsible for
👥
Leading and developing a team
Leading, coaching, and developing a high-performing team of Client Relationship Managers and Senior CRMs to ensure premium service delivery.⚠️
Managing client escalations
Managing client escalations effectively while ensuring exceptional service delivery across the region.🌟
Driving service excellence initiatives
Driving service excellence initiatives by embedding best practices and fostering a culture of continuous improvement.Key criteria
📈
Extensive client relationship management experience
Proven experience in managing client relationships, ideally in financial services.View
👥
Strong leadership background
Demonstrated ability to motivate and inspire high-performing teams.View
💼
Experience with ASX-listed clients
Background in delivering client-centric solutions for ASX-listed companies.View
View more
