Senior Manager, MCA Technology & Operations
About the job
This job is all about supporting the delivery of strategic technology initiatives that enhance Marketingâs customer communication tools and processes. By working closely with Senior Product Managers, you will play a crucial role in optimising and adopting core MarTech platforms, ultimately driving better customer and business outcomes. The team thrives on collaboration, innovation, and continuous improvement, ensuring that everyone is aligned and working towards common goals.
You'll be responsible for
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Delivering and optimising technology platforms
Partnering with Tech & Ops Senior Product Managers to drive and deliver continuous optimisation of Workfront, DAM and adjacent technology platforms.đ§
Supporting end-to-end delivery
Supporting end-to-end delivery of platform enhancements, including planning, coordination, testing (UAT/BVT), and deployment.đ¤
Driving delivery through collaboration
Building trusted relationships across Business, Technology, Risk, and external vendor teams to manage priorities and delivery challenges.Key criteria
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7+ years in technology and operations
Significant experience in Technology & Operations or MarTech is essential.View
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MarTech platform expertise
Strong experience with platforms like Adobe Workfront and DAM is crucial.View
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Risk management understanding
Solid grasp of governance and controls in regulated environments is needed.View
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