Senior Manager Technology, Platform Operations
About the job
The Senior Manager Technology, Platform Operations is a pivotal job at Qantas, overseeing the daily operations of the organisation’s cloud platforms. This role ensures that the platforms are stable, compliant, and well-governed, while also driving continuous improvement and operational maturity. The team thrives on collaboration and innovation, making a significant impact on the overall success of the organisation.
You'll be responsible for
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Leading the team
Leading the team responsible for the day-to-day operational running of the organisation’s cloud platforms.📋
Managing service catalogue
Owning and maintaining the platform service catalogue, including SLAs, fulfilment processes, and request models.🔧
Providing support
Providing Tier 1/Tier 2 support for cloud platform tools, consoles and workflows and assisting developers with onboarding, access, and operational troubleshooting.Key criteria
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10+ years in cloud platform operations
Extensive experience in cloud operations and site reliability engineering.View
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Demonstrated leadership experience
Proven ability to manage operational engineering teams effectively.View
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Hands-on experience with AWS and Azure
In-depth knowledge of core services and operational best practices.View
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