About the job
The Senior Manager, Member Strategy at Rest is a pivotal job that shapes member and employer acquisition and retention strategies. This position plays a crucial role in connecting group strategy with member teams, ensuring that member voices are heard and valued. The team thrives on collaboration, accountability, and continuous learning, creating an environment where everyone can flourish.
You'll be responsible for
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Developing member and employer acquisition strategies
Creating growth and retention plans that align with Rest’s purpose and group strategy, ensuring operational requirements are met.🔍
Monitoring market trends
Analyzing external market trends, competitor activity, and demographic shifts to proactively shape member and employer strategy.📊
Designing customer segmentation strategies
Driving alignment to segment priorities and opportunities across the enterprise to enhance member engagement.Key criteria
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Financial services expertise
Demonstrated experience in superannuation or financial services.View
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Core strategic capability
Proven consulting experience in strategy development and problem solving.View
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Innovation and problem solving
Applied experience in human-centered design and customer-led strategy.View
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