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Senior Manager, Solution Consulting Platform AI & Data (Sydney or Melbourne based)

SeniorFull-timeOfficeSydney NSW, AustraliaPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Manager, Solution Consulting Platform AI & Data is a pivotal job that leads the AI pre-sales operating model at ServiceNow. This position oversees a dynamic team of AI Architects and Engineers, focusing on designing and delivering customer-ready POCs and technical assets that drive revenue and adoption of innovative AI solutions. Collaboration and mentorship are key, as the team strives to foster an AI-native culture where technology and talent work seamlessly together.

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You'll be responsible for

🏗️

Building and leading the AI Foundry team

Build, lead, and scale the AI Foundry team (Architects + Engineers) to deliver high-quality, high-velocity POCs across the Platform, AI and Data portfolio.
⚙️

Operationalising POC-led AI presales motion

Operationalise our POC-led AI presales motion, defining processes, intake mechanisms, prioritisation criteria, and delivery standards for the region.
🌱

Mentoring AI Architects and Engineers

Mentor and grow AI Architects and Engineers, maturing both pre-sales skills and hands-on technical capability.

Key criteria

🤖

AI integration experience

Experience integrating AI into workflows and decision-making processes.

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📊

10+ years in technical presales

Proven experience in technical presales or solution architecture.

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👥

Leadership of technical teams

Demonstrated leadership of high-performing technical teams in enterprise settings.

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5 criteria for this job
AI integration experience
Experience integrating AI into workflows and decision-making processes.

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10+ years in technical presales
Proven experience in technical presales or solution architecture.

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Leadership of technical teams
Demonstrated leadership of high-performing technical teams in enterprise settings.

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Deep AI/ML knowledge
Strong understanding of AI/ML fundamentals and governance.

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Executive communication skills
Proven ability to influence and communicate with senior stakeholders.

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