Senior Patient Services Officer
About the job
The Senior Medical Receptionist position at GenesisCare offers an exciting opportunity to step into a leadership job within a brand-new Oncology clinic in Redcliffe. This role is crucial in guiding a dedicated patient services team to deliver exceptional care, fostering a culture of empathy and collaboration. Join a passionate team committed to making a meaningful difference in the lives of those affected by cancer.
You'll be responsible for
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Guiding and supporting
Providing direction, supervision, and support to the patient services team to deliver exceptional care.🔄
Driving change
Initiating and driving change strategies across the practice to enhance patient-focused services.🏆
Championing patient services
Ensuring high levels of patient service by meeting needs and responding to feedback.Key criteria
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Team management experience
Demonstrated experience managing and leading a team in healthcare settings.View
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Medical administration expertise
Strong experience in medical administration and reception management.View
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Customer service excellence
Proven ability to provide exceptional customer service in healthcare.View
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