GenesisCare45 jobs

Senior Patient Services Officer

Mid levelSeniorFull-timeOfficeRedcliffe QLD, AustraliaPeople and cultureHealthcarePosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Medical Receptionist position at GenesisCare offers an exciting opportunity to step into a leadership job within a brand-new Oncology clinic in Redcliffe. This role is crucial in guiding a dedicated patient services team to deliver exceptional care, fostering a culture of empathy and collaboration. Join a passionate team committed to making a meaningful difference in the lives of those affected by cancer.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Guiding and supporting

Providing direction, supervision, and support to the patient services team to deliver exceptional care.
🔄

Driving change

Initiating and driving change strategies across the practice to enhance patient-focused services.
🏆

Championing patient services

Ensuring high levels of patient service by meeting needs and responding to feedback.

Key criteria

👥

Team management experience

Demonstrated experience managing and leading a team in healthcare settings.

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💼

Medical administration expertise

Strong experience in medical administration and reception management.

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🤝

Customer service excellence

Proven ability to provide exceptional customer service in healthcare.

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View your fit

5 criteria for this job
Team management experience
Demonstrated experience managing and leading a team in healthcare settings.

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Medical administration expertise
Strong experience in medical administration and reception management.

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Customer service excellence
Proven ability to provide exceptional customer service in healthcare.

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Medical accounts processing skills
High-level skills in processing medical accounts and understanding funding.

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Clinical administration proficiency
Ability to use clinical administration systems and Microsoft Office effectively.

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A meaningful career starts with a match

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