About the job
This job is about delivering high-quality work on complex Personal Lines claims while providing exceptional service to customers and brokers. The impact of this role is significant, as it ensures fair and prompt claims handling, contributing to Chubb's reputation as a leader in the insurance industry. The team values collaboration, mentorship, and continuous development, creating an inclusive and supportive environment.
You'll be responsible for
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Managing claims
Overseeing major and complex Personal Lines claims from cradle to grave, ensuring adherence to policy terms and guidelines.🔎
Conducting investigations
Performing thorough investigations and securing supporting documentation to reach fair claim resolutions.🤝
Building relationships
Establishing and maintaining strong relationships with brokers, customers, and internal stakeholders to facilitate a smooth claims process.Key criteria
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Major and complex claims experience
5+ years managing major and complex Personal Lines claims.View
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Strong communication skills
Proven written and verbal communication skills in claims handling.View
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Negotiation skills
Demonstrated ability to influence and negotiate effectively.View
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