ServiceNow10 followers54 jobs

Senior Platform Architect (Customer Excellence Group - ServiceNow)

SeniorFull-timeOfficeCanberra ACT, AustraliaProfessional servicesInformation technologyCustomer successPosted 2 months ago
Pending fitX of Y criteria met

About the job

The Expert Services Senior Platform Architect position is a unique opportunity to join a dynamic team at ServiceNow, where you will play a crucial role in helping customers establish a solid technical foundation on the ServiceNow Platform. This job is all about guiding organizations to improve their outcomes through innovative solutions and best practices. The team thrives on collaboration, creativity, and a commitment to making the world work better for everyone.

You'll be responsible for

👥

Collaborating with customers

Working closely with customers, including executives and technical teams, to structure and implement solutions that meet their needs.
📊

Guiding technical governance

Managing technical governance and ensuring the delivery model aligns with best practices for long-term success.
💼

Supporting sales efforts

Assisting in scoping and estimating engagements to support the sales process.

Key criteria

🧠

AI integration experience

Experience leveraging AI for decision-making and workflow automation.

View

📊

8+ years in professional services

Progressive experience in a professional services organization.

View

🛠️

Enterprise architecture expertise

Demonstrated experience in enterprise architecture and cloud applications.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
AI integration experience
Experience leveraging AI for decision-making and workflow automation.

View

8+ years in professional services
Progressive experience in a professional services organization.

View

Enterprise architecture expertise
Demonstrated experience in enterprise architecture and cloud applications.

View

Management consulting background
Experience in management consulting with a focus on complex problem resolution.

View

Technical governance management
Proven ability to manage technical governance and reduce technical debt.

View

A meaningful career starts with a match

  • Blog
  • Community stories
  • Career advice
  • Customer stories
  • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

Similar jobs

View all
Slalom
Slalom
Senior Architect – Platform EngineeringCanberra, ACT · Full-time
The Senior Architect – Platform Engineering at Slalom is a pivotal role that focuses on building robust cloud solutions and empowering clients to navigate their cloud journey. This position is essential for driving automation and implementing DevOps strategies, ensuring that clients achieve sustainable, real-world outcomes. The team thrives on collaboration, innovation, and a customer-first approach, creating an environment where everyone can contribute to their full potential.
ServiceNow
ServiceNow
Senior Platform Architect - Federal Government (Canberra)Sydney, NSW · Full-time
This job is about being a Senior Platform Architect within the Expert Services team at ServiceNow. The role is crucial for helping customers establish a strong technical foundation on the ServiceNow Platform, ensuring they achieve their digital transformation goals. The team thrives on collaboration, innovation, and a commitment to delivering exceptional customer outcomes.
ServiceNow
ServiceNow
Senior Platform Architect - Federal Government (Canberra)Melbourne, VIC · Full-time
The Expert Services Senior Platform Architect job is all about empowering customers to harness the full potential of the ServiceNow Platform. By establishing a solid technical foundation and designing innovative solutions, you will play a crucial role in improving customer outcomes. The team thrives on collaboration, creativity, and a commitment to excellence, ensuring that every engagement leads to long-term success.
Accenture
Accenture
AWS – Data Platform Architect Senior Manager / Associate DirectorMelbourne, VIC · Barangaroo, NSW · Full-time
The AWS - Data Platform Architect job at Accenture is all about leveraging technology and human ingenuity to drive positive change in the Financial Services industry. This position plays a crucial role in developing innovative solutions that align with business objectives, while fostering an inclusive and diverse environment. The team thrives on collaboration, mentorship, and continuous learning, ensuring that everyone feels empowered to contribute their best work.