The Expert Services Senior Platform Architect job is all about empowering customers to harness the full potential of the ServiceNow Platform. By establishing a solid technical foundation and designing innovative solutions, you will play a crucial role in improving customer outcomes. The team thrives on collaboration, creativity, and a commitment to excellence, ensuring that every engagement leads to long-term success.
You'll be responsible for
🤝
Working with customers
Collaborating with customers across various teams to structure and implement solutions effectively.💡
Providing technical guidance
Acting as a technical expert to guide customers, partners, and internal team members in delivering successful solutions.🔧
Managing technical governance
Overseeing technical governance and ensuring the health of the platform by reducing technical debt.Skills you'll need
🛠️
Technical advisory expertise
Ability to guide customers in establishing a technical foundation in the ServiceNow Platform and designing solutions that improve outcomes.🤖
AI integration experience
Experience in leveraging AI for work processes, decision-making, or problem-solving, including using AI-powered tools and automating workflows.📊
Management consulting experience
Experience in management consulting, providing strategic guidance and solutions to clients.View more