Senior Process Assurance Officer
SeniorFull-timeHybridOrange, NSW, AustraliaSydney NSW, AustraliaAdministrationFinancePosted 4 days ago
About the job
The Senior Process Assurance Officer is a vital position within the Government Shared Services team, focused on delivering accurate and compliant accounts receivable services. This job plays a key role in ensuring financial transactions operate with integrity and align with public sector policies. The team thrives on collaboration, continuous improvement, and a commitment to providing exceptional customer service.
You'll be responsible for
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Delivering accounts receivable services
Deliver accurate and timely accounts receivable services, including billing, receipting and debt recovery activities.✅
Performing quality assurance checks
Perform quality assurance checks, financial reconciliations, and month-end and year-end close processes.🔧
Investigating billing issues
Investigate and resolve complex accounts receivable and billing issues, including customer escalations.Key criteria
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Accounts receivable experience
Demonstrated experience in billing and debt recovery activities.View
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Financial reconciliation skills
Extensive experience with financial reconciliations and accuracy.View
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Knowledge of public sector policies
Understanding of financial policies and statutory requirements.View
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