Commonwealth Bank68 followers128 jobs

Senior Product Manager, Personalise and Controls, Digital Experiences

SeniorFull-timeHybridSydney NSW, AustraliaInformation technologyProductDigital experience consultingPosted 18 hours ago
View your fit0 of 9 criteria met

About the job

The Senior Product Manager for Personalise and Controls in Digital Experiences is all about creating seamless, personalised digital experiences that customers love. This job plays a crucial role in delivering high-quality, scalable capabilities that enable personalisation across the digital ecosystem, ultimately enhancing customer satisfaction. The team thrives on collaboration, innovation, and a shared passion for pushing the boundaries of digital banking to provide an unrivalled user experience.

You'll be responsible for

🎯

Driving personalisation

As the Senior Product Manager, you’ll be responsible for the personalisation and customisation spine of the CommBank app and NetBank, delivering relevant and delightful experiences for customers.
🤝

Leading cross-functional teams

You’ll turn strategy into execution, helping to lead a cross-functional team to deliver high-quality, scalable capabilities.
💡

Pushing boundaries

Constantly pushing the boundaries to help deliver outcomes that move the dial and unlock maximum value for customers.

Skills you'll need

🚀

Digital product development

Proven experience leading digital product development from strategy through to delivery, ideally within a complex, multi-squad ecosystem.
🔍

Personalisation systems

Deep understanding of personalisation systems and the data flows that connect customer context to experience delivery.
⚡

Agile delivery

Skilled in agile delivery, prioritisation, and roadmap management — ensuring clarity, alignment, and velocity across cross-functional teams.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Digital product development experience
Proven experience leading digital product development from strategy to delivery.

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Understanding of personalisation systems
Deep understanding of data flows connecting customer context to experience.

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Experience orchestration skills
Strong grasp of connecting back-end intelligence with front-end experience.

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Agile delivery and roadmap management
Skilled in prioritisation and ensuring clarity across cross-functional teams.

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Strong communication and collaboration skills
Ability to influence and collaborate effectively with diverse teams.

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A meaningful career starts with a match

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