The Senior Product Manager for Personalise and Controls in Digital Experiences is all about creating seamless, personalised digital experiences that customers love. This job plays a crucial role in delivering high-quality, scalable capabilities that enable personalisation across the digital ecosystem, ultimately enhancing customer satisfaction. The team thrives on collaboration, innovation, and a shared passion for pushing the boundaries of digital banking to provide an unrivalled user experience.
You'll be responsible for
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Driving personalisation
As the Senior Product Manager, youâll be responsible for the personalisation and customisation spine of the CommBank app and NetBank, delivering relevant and delightful experiences for customers.đ¤
Leading cross-functional teams
Youâll turn strategy into execution, helping to lead a cross-functional team to deliver high-quality, scalable capabilities.đĄ
Pushing boundaries
Constantly pushing the boundaries to help deliver outcomes that move the dial and unlock maximum value for customers.Skills you'll need
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Digital product development
Proven experience leading digital product development from strategy through to delivery, ideally within a complex, multi-squad ecosystem.đ
Personalisation systems
Deep understanding of personalisation systems and the data flows that connect customer context to experience delivery.âĄ
Agile delivery
Skilled in agile delivery, prioritisation, and roadmap management â ensuring clarity, alignment, and velocity across cross-functional teams.View more