About the job
The Professional Services Implementation Engineer, AI at NiCE is a dynamic and customer-facing job that focuses on delivering specialized AI-driven solutions within the NICE CXone platform. This position combines technical implementation expertise with conversational design leadership, empowering customers to create engaging AI agents, such as chatbots and voicebots. The team thrives on collaboration, innovation, and a commitment to excellence, ensuring that every project exceeds expectations.
You'll be responsible for
🚀
Leading complex implementations
Leading complex implementations from pilot to full deployment, ensuring scalable, high-performing AI solutions for enterprise customers.💡
Designing intuitive AI applications
Designing intuitive AI applications that prioritize user-centric interactions and seamless experiences.👩🏫
Mentoring colleagues
Mentoring colleagues on AI configuration and conversational design.Key criteria
🎓
Bachelor's degree or equivalent experience
Possession of a relevant technical or business degree or equivalent experience.View
🛠️
5+ years of professional experience
Demonstrated experience in AI, digital channels, or bot-driven applications.View
🔌
Technical expertise in AI solutions
Proficient in configuring NLU/NLP-powered technologies and integrations.View
View more
