Senior Renewals Manager
About the job
The Salesforce Senior Renewal Manager is a dynamic job focused on owning and executing a large portfolio of renewal contracts within a designated territory. This position plays a crucial role in fostering strategic partnerships with internal stakeholders, including Sales and Customer Success & Growth (CSG) organizations, to ensure every renewal is secured. By minimizing financial attrition and identifying growth opportunities, the Senior Renewal Manager helps set customers up for success while maximizing Salesforce's financial results.
You'll be responsible for
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Developing and executing negotiation strategies
Creating win/win negotiation strategies for medium and large account contract renewals that maximize contract value while enhancing customer trust.📈
Maximizing account growth opportunities
Collaborating with the account team to drive incremental opportunities upon contract renewal and ensuring a clear renewal strategy for each customer.🔄
Managing the renewals process
Owning and driving the renewals process in collaboration with various internal resources to develop comprehensive 'win' strategies.Key criteria
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Contract negotiation experience
Demonstrated success negotiating contracts at the CXO level.View
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Financial acumen
Strong understanding of financial principles and process management.View
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Customer management skills
Proven ability to manage customer relationships effectively.View
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