Senior Residential Services Officer
About the job
The Senior Residential Services Admissions & Finance Officer at Grampians Health plays a crucial role in ensuring a smooth and compliant admission experience for residents in Aged Care services. This position not only supports residents and families during significant life transitions but also contributes to the financial integrity of the organisation. The team values collaboration, compassion, and a commitment to quality, creating a supportive environment for both staff and residents.
You'll be responsible for
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Providing guidance
Offering respectful, timely, and clear guidance to residents and families throughout the admission process.✅
Maintaining compliance
Ensuring all admissions comply with relevant aged care legislation and organisational policies.📈
Supporting occupancy management
Assisting with vacancy tracking, waitlist coordination, and operational reporting.Key criteria
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Admissions experience in aged care
Demonstrated experience in end-to-end admissions processes for residential aged care.View
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Financial reconciliation skills
Experience with end-of-month financial reconciliations and documentation management.View
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Stakeholder engagement expertise
Strong skills in engaging with clinical and non-clinical stakeholders.View
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