NSW Department of Customer Service43 followers558 jobs

Senior Revenue and Debt Management Lead

SeniorFull-timeHybridOrange, NSW, AustraliaPosted 1 month agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Revenue and Debt Management Lead job is a fantastic opportunity to lead and innovate within the Department of Customer Service. This position plays a crucial role in transforming how NSW Government agencies interact with customers, ensuring that services are delivered efficiently and effectively. The team thrives on collaboration, continuous improvement, and a strong commitment to customer service, making it an exciting environment for those looking to make a real impact.

You'll be responsible for

📈

Leading Accounts Receivable operations

Lead end-to-end Accounts Receivable operations, including billing, receipting, collections, reconciliations and debt management, ensuring accurate and timely delivery of services.
🗂️

Managing day-to-day operations

Manage day-to-day operations, including workforce planning, workload allocation and prioritisation to ensure deadlines and service standards are met.
🚀

Driving continuous improvement

Drive improvements to systems, processes and ways of working, including optimisation of SAP and MyWorkZone workflows.

Key criteria

📊

Accounts Receivable operations experience

Extensive experience leading end-to-end Accounts Receivable operations.

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🛠️

SAP and MyWorkZone knowledge

Strong working knowledge of SAP and MyWorkZone systems.

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📈

Analytical skills

Proven ability to interpret data and drive improvements.

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View more

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4 criteria for this job
Accounts Receivable operations experience
Extensive experience leading end-to-end Accounts Receivable operations.

View

SAP and MyWorkZone knowledge
Strong working knowledge of SAP and MyWorkZone systems.

View

Analytical skills
Proven ability to interpret data and drive improvements.

View

Stakeholder relationship management
Demonstrated experience building effective stakeholder relationships.

View

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