Data#36 followers25 jobs

Senior Systems Engineer

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Join the high-performing Managed Services Team at Data#3, an Employer of Choice for 10 years running! As a Senior Systems Engineer, you will provide Level 3 operational support, installation, and configuration of systems, software, and infrastructure. This exciting opportunity blends business-as-usual tasks with project work, all while being part of a culture that values honesty, excellence, agility, respect, and teamwork.

You'll be responsible for

🛠️

Managing customer incidents

Managing and resolving customer incidents, problems, and requests to required service level targets in a hands-on customer-facing technical job.
📈

Ensuring service levels

Ensuring established Service Levels are maintained against pre-determined SLA’s for optimal performance.
⚙️

Operating within ITIL processes

Operating within ITIL service management processes including incident, problem, and change management.

Key criteria

🖥️

Senior Systems Engineer experience

Proven success in complex environments as a Senior Systems Engineer.

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🔧

Advanced Windows Server knowledge

Advanced knowledge of Microsoft Windows Server (2016-2022) configuration and troubleshooting.

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☁️

Azure experience

Experience in supporting and managing Azure environments.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Senior Systems Engineer experience
Proven success in complex environments as a Senior Systems Engineer.

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Advanced Windows Server knowledge
Advanced knowledge of Microsoft Windows Server (2016-2022) configuration and troubleshooting.

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Azure experience
Experience in supporting and managing Azure environments.

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Networking technologies expertise
Demonstrated experience with Cisco, HP, and Dell hardware technologies.

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ITIL framework experience
Strong experience working within an ITIL service management framework.

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