Datacom11 followers66 jobs

Senior Systems Engineer

SeniorFull-timeHybridPerth WA, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Senior Systems Engineer in the Managed Services team, you will play a crucial role in supporting enterprise customers across various industries. Your expertise will help maintain stability and drive improvements while mentoring others. The team values collaboration and flexibility, often working on-site with customers while also embracing the benefits of remote work.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🖥️

Providing technical support

Providing Level 3 technical support across servers, storage, networks, and Microsoft environments.
⚠️

Managing incidents

Managing incidents, problems, and service requests; ensuring timely resolution and customer satisfaction.
🔧

Performing system maintenance

Performing system maintenance, patching, upgrades, and configuration changes.

Key criteria

🖥️

Level 3 technical support experience

Proven experience in Level 3 support within managed services environments.

View

💻

Expertise in Windows Server and M365

Strong knowledge of Windows Server, Active Directory, and Microsoft 365.

View

🔧

Troubleshooting complex issues

Demonstrated ability to resolve complex technical problems under pressure.

View

View more

A meaningful career starts with a match

Apply on Datacom
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Level 3 technical support experience
Proven experience in Level 3 support within managed services environments.

View

Expertise in Windows Server and M365
Strong knowledge of Windows Server, Active Directory, and Microsoft 365.

View

Troubleshooting complex issues
Demonstrated ability to resolve complex technical problems under pressure.

View

Excellent communication skills
Experience engaging effectively with customers and technical teams.

View

Exposure to cloud platforms
Familiarity with Azure or AWS and automation tools like PowerShell.

View

Similar jobs

View all
Data#3
Data#3
Senior Systems EngineerMelbourne, VIC · Full-time
Join the high-performing Managed Services Team at Data#3, an Employer of Choice for 10 years running! As a Senior Systems Engineer, you will provide Level 3 operational support, installation, and configuration of systems, software, and infrastructure. This exciting opportunity blends business-as-usual tasks with project work, all while being part of a culture that values honesty, excellence, agility, respect, and teamwork.
Vanta
Vanta
Senior Systems Engineer, Corporate EngineeringSunshine West, VIC · Full-time
As an IT Senior Systems Engineer at Vanta, you will play a pivotal role in shaping the future of enterprise tooling by building and scaling systems that enhance the employee experience. Your work will empower Vanta'ns to perform their best work securely and efficiently, while collaborating closely with various teams to ensure a stellar experience with the tools they need. Join a kind and talented team that values continuous improvement and innovation!
CSIRO
CSIRO
Senior Systems Engineer, National Energy Analysis CentreNewcastle, NSW · Brisbane, QLD · Melbourne, VIC · Perth, WA · Canberra, ACT · Full-time
As a Senior Systems Engineer in the National Energy Analysis Centre (NEAC), you will have the exciting opportunity to apply Model-Based Systems Engineering (MBSE) to support Australia’s energy transition. Your work will involve collaborating with a diverse team to develop analytical solutions that deliver impactful outcomes for government, industry, and communities. CSIRO values innovation and teamwork, creating an environment where everyone can contribute to shaping the future of energy in Australia.
Anduril Industries
Anduril Industries
Senior Systems EngineerSydney, NSW · Full-time
Anduril Industries is on a mission to revolutionize military capabilities with cutting-edge technology. As a Senior Systems Engineer, you will play a crucial role in developing unmanned systems that leverage unsupervised autonomy, ensuring that our customers receive innovative solutions. The team thrives on collaboration and values diverse perspectives, creating an environment where everyone can contribute to the evolution of next-generation capabilities.