About the job
This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Success in this role means ensuring systems operate as designed while collaborating with technical colleagues to deliver effective service. The team thrives on communication and teamwork, ensuring customer satisfaction with service delivery and product functionality.
You'll be responsible for
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Providing field engineering support
Delivering the full range of field engineering support for large and complex clients.🏠
Taking ownership of onsite service activity
Managing and taking complete ownership of onsite service activities to ensure customer satisfaction.🔍
Performing advanced maintenance
Conducting advanced maintenance on all products, including low-complexity installations.Key criteria
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Technical certification or associate degree
Possession of relevant technical certification or degree enhances service delivery.View
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2–4 years of field engineering experience
Hands-on experience in technical support roles ensures effective problem-solving.View
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Proven maintenance and troubleshooting skills
Ability to perform installations and resolve issues in customer environments.View
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