Senior Technology Service Desk Officer
About the job
The Senior Technology Service Desk Officer job at Pilbara Ports is an exciting opportunity to contribute to the world’s largest bulk export port authority. This position plays a vital role in ensuring effective ICT support services while fostering a culture of inclusivity and teamwork. The team values diversity and encourages individuals to thrive in a supportive environment.
You'll be responsible for
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Providing ICT support services
Responsible for the effective provision of level 1 and 2 ICT support services across Pilbara Ports.📋
Coordinating business applications
Overseeing business applications, ICT, procurement, and asset management to ensure smooth operations.🤝
Collaborating with teams
Working independently and collaboratively with teams across different levels and departments within the organization.Key criteria
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Technical support experience
Proven experience providing level 1 and 2 ICT support.View
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Windows 11 and Office 365 knowledge
Demonstrated knowledge of Windows 11 and Microsoft Office 365.View
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Customer service orientation
Experience fostering a strong customer service culture.View
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