Pilbara Ports7 jobs

Senior Technology Service Desk Officer

Mid levelSeniorFull-timeOfficeDampier WA 6713, AustraliaPosted 4 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Senior Technology Service Desk Officer job at Pilbara Ports is an exciting opportunity to contribute to the world’s largest bulk export port authority. This position plays a vital role in ensuring effective ICT support services while fostering a culture of inclusivity and teamwork. The team values diversity and encourages individuals to thrive in a supportive environment.

Meet the team

About the company

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You'll be responsible for

💻

Providing ICT support services

Responsible for the effective provision of level 1 and 2 ICT support services across Pilbara Ports.
📋

Coordinating business applications

Overseeing business applications, ICT, procurement, and asset management to ensure smooth operations.
🤝

Collaborating with teams

Working independently and collaboratively with teams across different levels and departments within the organization.

Key criteria

💻

Technical support experience

Proven experience providing level 1 and 2 ICT support.

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🖥️

Windows 11 and Office 365 knowledge

Demonstrated knowledge of Windows 11 and Microsoft Office 365.

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🤝

Customer service orientation

Experience fostering a strong customer service culture.

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A meaningful career starts with a match

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5 criteria for this job
Technical support experience
Proven experience providing level 1 and 2 ICT support.

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Windows 11 and Office 365 knowledge
Demonstrated knowledge of Windows 11 and Microsoft Office 365.

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Customer service orientation
Experience fostering a strong customer service culture.

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Procurement and asset management skills
Experience coordinating ICT procurement and asset management.

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Team collaboration
Ability to work independently and collaborate across teams.

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