Truck Centre WA Pty Ltd7 jobs

SERVICE ADVISOR

Mid levelFull-timeOfficeBunbury WA 6230, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Service Advisor position at Truck Centre (WA) offers an exciting opportunity to join a leading dealership in a supportive team environment. This job is all about being the primary contact for customers regarding their vehicle repair and maintenance needs, ensuring exceptional customer service while managing schedules effectively. The team values collaboration and is committed to providing career development pathways, making it a great fit for those looking to grow in the industry.

Meet the team

About the company

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You'll be responsible for

📞

Acting as primary contact

Serve as the main point of contact for customers regarding repair and maintenance work on their vehicles, both face-to-face and over the phone.
🗓️

Scheduling work

Confidently manage the scheduling of work from the service counter to the workshop while providing exceptional customer service.
💬

Engaging with stakeholders

Communicate effectively with all stakeholders to ensure customer satisfaction and service excellence.

Key criteria

🔧

Mechanical aptitude

Understanding of customer needs and service requirements.

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🤝

Customer service experience

Proven experience providing exceptional customer service.

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⏰

Time management skills

Ability to manage time and prioritize tasks effectively.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Mechanical aptitude
Understanding of customer needs and service requirements.

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Customer service experience
Proven experience providing exceptional customer service.

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Time management skills
Ability to manage time and prioritize tasks effectively.

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Strong communication skills
Engaging effectively with stakeholders in various situations.

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Intermediate Microsoft Office proficiency
Adaptability to software programs for efficient work.

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