SERVICE ADVISOR
About the job
The Service Advisor position at Truck Centre (WA) offers an exciting opportunity to join a leading dealership in a supportive team environment. This job is all about being the primary contact for customers regarding their vehicle repair and maintenance needs, ensuring exceptional customer service while managing schedules effectively. The team values collaboration and is committed to providing career development pathways, making it a great fit for those looking to grow in the industry.
You'll be responsible for
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Acting as primary contact
Serve as the main point of contact for customers regarding repair and maintenance work on their vehicles, both face-to-face and over the phone.🗓️
Scheduling work
Confidently manage the scheduling of work from the service counter to the workshop while providing exceptional customer service.💬
Engaging with stakeholders
Communicate effectively with all stakeholders to ensure customer satisfaction and service excellence.Key criteria
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Mechanical aptitude
Understanding of customer needs and service requirements.View
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Customer service experience
Proven experience providing exceptional customer service.View
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Time management skills
Ability to manage time and prioritize tasks effectively.View
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