MUFG Pension & Market Services3 followers11 jobs

Client Service Advisor

Mid levelFull-timeHybrid727 Collins St, Docklands VIC 3008, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about joining MUFG Pension & Market Services as a Client Service Advisor, where you will play a crucial role in managing high-value employer accounts. Your work will directly influence client outcomes and contribute to the company's commitment to innovation and exceptional service. The team thrives on collaboration, supporting each other to ensure a seamless experience for employers.

Meet the team

About the company

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You'll be responsible for

📊

Managing and growing a portfolio

Overseeing Platinum, Executive, and strategic employer accounts to ensure high service standards and engagement.
🤝

Building trusted partnerships

Acting as a key relationship contact with employers and internal stakeholders.
🌟

Delivering high-quality customer service

Proactively identifying and resolving employer needs to enhance their experience.

Key criteria

📊

Superannuation experience

Proven experience in superannuation and employer servicing frameworks.

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🤝

Key account management

Demonstrated success managing high-value employer accounts.

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💼

Stakeholder management skills

Experience collaborating with employers and payroll providers.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Superannuation experience
Proven experience in superannuation and employer servicing frameworks.

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Key account management
Demonstrated success managing high-value employer accounts.

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Stakeholder management skills
Experience collaborating with employers and payroll providers.

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Problem-solving capability
Strong analytical skills to identify and resolve employer needs.

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RG146 qualification
RG146 or equivalent credential highly regarded for compliance.

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