Service Coordinator
About the job
The Service Coordinator job at Securecorp is an exciting opportunity to join a rapidly growing security company. This position plays a crucial role in ensuring customer satisfaction and operational efficiency through effective communication and coordination. The team values a supportive and inclusive work environment, where everyone is encouraged to contribute and grow.
You'll be responsible for
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Handling customer calls
Addressing a variety of queries with professionalism and efficiency.📅
Scheduling service calls
Managing service calls, maintenance work, and installations effectively.🖥️
Data entry
Accurately entering data into proprietary operating systems.What we're looking for
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Customer service experience
Demonstrated experience handling customer queries professionally and efficiently.View
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Scheduling and coordination experience
Experience in operations or scheduling roles within the security industry.View
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Computer literacy and data entry skills
Solid skills in data entry and proficiency with operating systems.View
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