Unisys4 followers70 jobs

Service Delivery Manager

Mid levelSeniorFull-timeHybridBrisbane QLD, AustraliaPosted 19 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is all about ensuring the successful execution of client-facing projects and services, while meeting client expectations and business objectives. By overseeing project planning, resource allocation, and service delivery, you will play a vital role in maximizing project profitability and managing risks. The team thrives on effective communication and collaboration, engaging cross-functionally to deliver exceptional results.

Meet the team

About the company

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You'll be responsible for

🗂️

Leading delivery management projects

Independently leads small to mid-size delivery management projects, ensuring successful execution.
📝

Creating project plans

Creates and maintains project plans, coordinating resources and managing risks effectively.
📞

Managing client relationships

Serves as the primary point of contact for clients, addressing issues and ensuring services meet expectations.

Key criteria

📊

Project management experience

Demonstrated experience managing small to mid-size delivery projects.

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💰

Financial management skills

Proven background in budget management and cost control.

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🤝

Client communication expertise

Experience serving as the primary contact for client interactions.

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5 criteria for this job
Project management experience
Demonstrated experience managing small to mid-size delivery projects.

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Financial management skills
Proven background in budget management and cost control.

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Client communication expertise
Experience serving as the primary contact for client interactions.

View

Risk management proficiency
Demonstrated ability to identify and manage project risks.

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Service delivery knowledge
Experience with service quality and SLA/KPI reporting.

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