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Service Delivery Manager

Mid levelSeniorFull-timeHybridBrisbane QLD, AustraliaPosted 1 month agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is all about ensuring the successful execution of client-facing projects and services, while meeting client expectations and business objectives. By overseeing project planning, resource allocation, and service delivery, you will play a vital role in maximizing project profitability and managing risks. The team thrives on effective communication and collaboration, engaging cross-functionally to deliver exceptional results.

You'll be responsible for

🗂️

Leading delivery management projects

Independently leads small to mid-size delivery management projects, ensuring successful execution.
📝

Creating project plans

Creates and maintains project plans, coordinating resources and managing risks effectively.
📞

Managing client relationships

Serves as the primary point of contact for clients, addressing issues and ensuring services meet expectations.

Key criteria

📊

Project management experience

Demonstrated experience managing small to mid-size delivery projects.

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💰

Financial management skills

Proven background in budget management and cost control.

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🤝

Client communication expertise

Experience serving as the primary contact for client interactions.

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View more

Meet the team

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5 criteria for this job
Project management experience
Demonstrated experience managing small to mid-size delivery projects.

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Financial management skills
Proven background in budget management and cost control.

View

Client communication expertise
Experience serving as the primary contact for client interactions.

View

Risk management proficiency
Demonstrated ability to identify and manage project risks.

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Service delivery knowledge
Experience with service quality and SLA/KPI reporting.

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