The Service Delivery Manager, Asset Management is a vital link between Asset Management and Technology, ensuring that front-office teams operate seamlessly every day. This hands-on job supports mission-critical investment systems in a fast-paced environment, working closely with investment professionals to resolve complex issues and deliver impactful technology outcomes. The team thrives on collaboration, communication, and a commitment to continuous improvement.
You'll be responsible for
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Building relationships
Building strong relationships with portfolio managers, investment managers, dealers and senior stakeholders to understand critical front-office technology needs๐
Coordinating communication
Acting as the primary point of coordination between Asset Management and Technology teams, ensuring clear communication and alignmentโ๏ธ
Overseeing service delivery
Overseeing service delivery and issue resolution to minimise disruption to front-office operations, escalating where required
