Service Delivery Manager, Asset Management
About the job
The Service Delivery Manager, Asset Management is a vital link between Asset Management and Technology, ensuring that front-office teams operate seamlessly every day. This hands-on job supports mission-critical investment systems in a fast-paced environment, working closely with investment professionals to resolve complex issues and deliver impactful technology outcomes. The team thrives on collaboration, communication, and a commitment to continuous improvement.
You'll be responsible for
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Building relationships
Building strong relationships with portfolio managers, investment managers, dealers and senior stakeholders to understand critical front-office technology needs📞
Coordinating communication
Acting as the primary point of coordination between Asset Management and Technology teams, ensuring clear communication and alignment⚙️
Overseeing service delivery
Overseeing service delivery and issue resolution to minimise disruption to front-office operations, escalating where requiredKey criteria
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Strong relationship-building skills
Experience collaborating with portfolio managers and senior stakeholders.View
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IT service delivery experience
Proven background in front-office or trade-floor environments.View
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Knowledge of trading applications
Familiarity with Bloomberg, market data feeds, and OMS/PMS platforms.View
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