Service Manager
About the job
As a Service Manager at Baby Bunting, you will play a vital role in creating exceptional customer experiences while leading a high-performing team. This position offers an incredible opportunity to develop your leadership skills and contribute to a positive team culture in a dynamic retail environment. The team thrives on collaboration and support, making it a fantastic place to grow your career.
You'll be responsible for
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Guiding and supporting the team
Helping the team connect with customers, educate them on products, and build genuine, lasting relationships.🛒
Maintaining store appearance
Ensuring visual merchandising and promotional displays are on point to create an inviting shopping environment.✅
Promoting safety culture
Upholding OH&S standards at all times to ensure a safe environment for both staff and customers.Key criteria
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Customer service experience in retail or hospitality
Demonstrated experience in delivering exceptional customer service.View
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Proven sales and KPI achievement
Track record of meeting and exceeding sales targets and KPIs.View
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Natural leadership qualities
Ability to motivate and inspire team members effectively.View
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