Apollo Care Alliance
Service Manager - Trades
Mid levelFull-timeHybridCanberra ACT, AustraliaCustomer service and supportOperations consultingPeople operationsPosted 1 week ago
About the job
The Service Manager – Trades is a dynamic opportunity to lead service delivery for a new client contract in Canberra. This role is pivotal in shaping operations, managing a diverse team, and ensuring compliance with WHSSE standards. The team thrives on collaboration and is dedicated to driving service excellence across various industries.
You'll be responsible for
🔧
Overseeing service delivery
Managing service delivery for a new client contract, ensuring compliance and quality standards are met.👥
Leading a team
Leading a team of mobile trade staff across diverse property portfolios to achieve service excellence.🤗
Building client relationships
Fostering strong relationships with clients to enhance customer satisfaction and loyalty.What we're looking for
🛠️
Customer service experience
Demonstrated experience in service delivery and customer issue resolution.View fit
📊
Budget and asset management skills
Proven ability to manage budgets and assets effectively.View fit
📚
Tertiary or trade qualification
Minimum 5 years’ experience in a relevant field.View fit
View more
