NSW Health
Mid levelFull-timeHybridBrisbane QLD, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 6 days ago
View your fit0 of 9 criteria met
About the job
This job is about leading the QLD CTP Claims Team at QBE, where you will drive high-quality claims outcomes and support a skilled team. Your impact will be significant as you guide complex personal injury decisions and foster a collaborative culture. The team values innovation and strives for exceptional service to customers and stakeholders.
You'll be responsible for
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Supervising daily operations
Overseeing the CTP claims team, providing guidance on claims management and quality standards.🚀
Driving continuous business process improvement
Focusing on efficiency, cost savings, and operational synergies.🔍
Managing complaints and investigations
Handling complaints and investigating suspicious claims while mentoring the team.What we're looking for
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Extensive people leadership experience
Proven background leading teams in general insurance claims environments.View fit
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Personal injury claims expertise
Demonstrated experience managing personal injury claims effectively.View fit
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Excellent interpersonal skills
Strong communication and relationship-building abilities.View fit
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