Bernardi Group
Mid levelSeniorFull-timeOfficeNorth Boambee Valley NSW 2450, AustraliaPeople and cultureOperations consultingCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met
About the job
This job is all about leading the delivery of exceptional customer experiences in-store. By overseeing operational execution and driving service excellence, you will play a crucial role in creating a positive atmosphere for customers. The team thrives in a fast-paced environment that values diversity, creativity, and collaboration.
You'll be responsible for
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Coaching and developing teams
Coaching and developing Warehouse and Customer Service teams’ knowledge and capability.😊
Delivering customer experiences
Delivering a positive store atmosphere to create a great customer experience and effectively resolve any customer complaints and queries.✅
Ensuring compliance
Ensuring store is meeting all compliance and legislative requirements.What we're looking for
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Customer focus experience
Demonstrated experience prioritising customer needs and enhancing satisfaction.View fit
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Results-driven mindset
Proven track record of achieving targets in challenging situations.View fit
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Talent development skills
Experience coaching and mentoring team members for growth.View fit
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