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Service Planner - Envirotechnics Pest Control

JuniorMid levelFull-timeOfficePerth WA, AustraliaPosted 2 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Service Planner job at Rentokil is all about keeping the wheels turning smoothly in pest control services. This role is crucial for ensuring that service activities are well-organised and that customer needs are met promptly. The team thrives on collaboration, support, and a shared passion for making a positive impact every day.

You'll be responsible for

📅

Organising and scheduling service activities

Managing the scheduling of regular field service activities in pest control to ensure timely service delivery.
📊

Loading Service Technician visits

Ensuring all Service Technician visits are planned within set time frames and reporting variances to management.
📞

Responding to customer inquiries

Addressing customer inquiries and complaints regarding service and arranging necessary non-routine service calls.

Key criteria

📅

Experience in service planning

Proven experience in organising and scheduling service activities.

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💻

Strong computer skills

Demonstrated proficiency in using office software and systems.

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📞

Excellent communication skills

Strong written and verbal communication abilities for customer interactions.

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Meet the team

About the company

Apply on Rentokil Initial
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Experience in service planning
Proven experience in organising and scheduling service activities.

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Strong computer skills
Demonstrated proficiency in using office software and systems.

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Excellent communication skills
Strong written and verbal communication abilities for customer interactions.

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Time management expertise
Proven ability to manage multiple tasks within set time frames.

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