Rentokil Initial
Service Planner - Hygiene
About the job
The Service Planner position at Rentokil in Brisbane is all about keeping the hygiene team organised and efficient. This role plays a crucial part in ensuring that service activities run smoothly, enhancing customer satisfaction and team productivity. The team thrives on collaboration, support, and a shared passion for making a positive impact every day.
You'll be responsible for
📅
Organising and scheduling service activities
Coordinating regular field service activities for the Hygiene Team to ensure timely service delivery.📊
Managing service technician visits
Ensuring all visits are scheduled within set time frames and reporting any variances to the line manager.📞
Responding to customer enquiries
Addressing customer questions and complaints regarding service, and arranging necessary non-routine service calls.Key criteria
📅
Experience in service planning or administration
Demonstrated experience in service planning or administrative roles.View
📞
Strong communication skills
Proven ability to communicate effectively, both written and verbally.View
💻
Proficiency in computer skills
Experience using computer systems for scheduling and reporting.View
View more