About the job
The Service Planner job at Carrier is an exciting opportunity to build a career with confidence while supporting the Service Department. This role is vital in ensuring exceptional customer service and efficient operations by acting as the primary communication link between customers and technicians. The team values collaboration, innovation, and inclusivity, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Managing deliverable jobs
Manage the process of deliverable jobs from creation to completion stage using the ERP systems.📝
Data entry of contracts
Manage data entry of contracts, including renewals, new contracts, and warranty creations.🤝
Collaborating with Service Managers
Collaborate with Service Managers to plan and schedule day-to-day operations of Technicians for timely service delivery.Key criteria
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Experience in administration or coordination
Demonstrated experience in administrative or coordination roles.View
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Intermediate computer skills
Proven ability to use various computer applications effectively.View
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Exceptional communication skills
Strong verbal and written communication skills for effective collaboration.View
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