About the job
This job is about being a ServiceNow HAM / CMDB Consultant, where you will support the implementation, enhancement, and ongoing management of Hardware Asset Management, Configuration Management Database, Discovery, and Configuration Management capabilities within a ServiceNow environment. Your work will be crucial in improving asset visibility, data quality, governance, and compliance, collaborating closely with IT Operations, Asset Management, Infrastructure, and Service Management teams. The team values collaboration and is dedicated to continuous improvement, ensuring a supportive and dynamic work environment.
You'll be responsible for
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Supporting ServiceNow capabilities
Support the administration and continuous improvement of ServiceNow HAM, CMDB, and Discovery capabilities.⏰
Configuring Discovery schedules
Configure, maintain, and optimize Discovery schedules and patterns to ensure accurate Configuration Item population.✅
Maintaining CMDB data quality
Maintain CMDB data quality, integrity, governance, and compliance standards.Key criteria
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ServiceNow ITAM experience
Proven experience with ServiceNow IT Asset Management implementations.View
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CMDB data quality skills
Demonstrated ability to maintain CMDB data integrity and compliance.View
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ITIL 4 Foundation certification
Mandatory certification demonstrating understanding of ITIL processes.View
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