About the job
The ServiceNow ITOM Lead job is all about leading the strategy, design, and implementation of ServiceNow ITOM solutions. This role is crucial for ensuring robust Discovery, accurate CMDB, and real-time visibility across the enterprise IT landscape. The team thrives on collaboration, innovation, and continuous improvement, making it an exciting opportunity for those passionate about digital transformation.
You'll be responsible for
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Driving ITOM delivery
Drive end-to-end delivery of ITOM modules: Discovery, CMDB, Service Mapping, Event Management, and Orchestration.🏗️
Architecting ITOM solutions
Architect scalable ITOM solutions aligning with infrastructure, cloud, and network strategies.👩🏫
Mentoring team members
Mentor developers and analysts while collaborating closely with infrastructure, cloud, and DevOps teams.Key criteria
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7+ years of ServiceNow experience
Demonstrated expertise in the ITOM suite for effective solutions.View
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CMDB data model knowledge
Strong understanding of CSDM and service dependency mapping.View
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Integration experience
Experience integrating ITOM with AWS, Azure, or GCP platforms.View
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