About the job
The ServiceNow Senior Solution Architect job at Conduent is an exciting opportunity to lead architectural initiatives across the enterprise ServiceNow platform. This position plays a crucial role in shaping platform strategy and designing secure, scalable solutions that drive operational excellence. Collaboration with senior stakeholders and delivery teams is key, as you will translate complex business needs into effective ServiceNow architectures. The team values individuality and fosters a culture of support and innovation, making it a great place to thrive and make a difference.
You'll be responsible for
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Leading ServiceNow solution architecture
Lead end-to-end ServiceNow solution architecture aligned to business objectives and enterprise standards.⚙️
Driving architectural decisions
Drive architectural decisions across ITSM, ITOM, ITAM, CMDB, CSDM, Service Catalog, Request Management, and integrations.🔍
Governance of architecture
Govern architecture through design reviews, forums, and solution assurance to ensure compliance with security, risk, and audit requirements.Key criteria
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ServiceNow solution architecture experience
Extensive experience in ServiceNow architecture at an enterprise level.View
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Integration architecture expertise
Strong hands-on knowledge of ITSM, ITOM, ITAM, and integrations.View
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Security and governance knowledge
Expertise in security controls and platform governance standards.View
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