About the job
The Technical Consultant job at Cognizant is all about deploying cloud-based solutions that meet clients' business needs. This position plays a crucial role in developing ServiceNow modules and ensuring seamless integration with other systems. The team values collaboration, innovation, and a supportive environment where everyone can thrive.
You'll be responsible for
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Designing and developing
Design, develop, and implement Service Catalog workflows and ITIL processes within the ServiceNow platform.đ§
Providing support
Offer 2nd/3rd level ServiceNow support and resolve incidents/enhancements/defects.đŁď¸
Communicating effectively
Communicate technical problems and solutions to both technical and non-technical audiences.Key criteria
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ServiceNow platform configuration experience
2+ years of experience configuring ServiceNow with proven successes.View
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Software development experience
1+ year of experience in software development and general consulting.View
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Technical problem-solving skills
Ability to communicate solutions to technical and non-technical audiences.View
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