BOQ Group1 follower55 jobs

Settlement and Funding Operations Officer (1) (Digi)

Mid levelFull-timeHybridElizabeth St, Melbourne VIC 3000, AustraliaGeorge St, Sydney NSW, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

As a Settlement and Funding Operations Officer, you will play a vital role in helping customers achieve their home loan milestones by ensuring accurate and timely settlements. This position is all about navigating the complexities of settlements, where your strong understanding of the process and exceptional customer service will shine. The team thrives on collaboration and continuous improvement, creating an environment where every interaction is an opportunity to build trust and deliver outstanding results.

You'll be responsible for

🏡

Coordinating loan settlements

Partnering closely with customers, brokers, solicitors, and internal stakeholders to ensure smooth loan settlements from start to finish.
⚖️

Managing challenges

Taking ownership of unexpected challenges that arise during settlements, communicating effectively to manage expectations and achieve positive outcomes.
🔄

Driving continuous improvement

Contributing ideas and initiatives that enhance processes and customer outcomes within the lending operations value chain.

Key criteria

🏡

Home loan settlements experience

Proven experience managing end-to-end home loan settlements.

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📊

Financial services background

Demonstrated background in banking or financial services.

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🗣️

Stakeholder communication skills

Experience building credibility with diverse stakeholders.

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View more

Meet the team

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5 criteria for this job
Home loan settlements experience
Proven experience managing end-to-end home loan settlements.

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Financial services background
Demonstrated background in banking or financial services.

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Stakeholder communication skills
Experience building credibility with diverse stakeholders.

View

Attention to detail
Strong capability in delivering accurate and thorough work.

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Problem-solving mindset
Proven ability to proactively identify and resolve issues.

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